Terms and Conditions
ORDER DEADLINES FOR CHRISTMAS DELIVERIES 2019
UK – 19th December
Europe – 14th December
USA and Rest of the World – 13th December
We’ll always do our best to get your order to you, so please contact the studio if you have a late request.
Orders received after December 20th 2019 will be dispatched from 5th January. We apologise for this delay, but we have our annual break in the studio and come back in the new year ready for a creative and productive year ahead.
The Margo Selby website is owned and operated by Margo Selby Limited. Margo Selby Limited is registered in England and Wales under company number 06353171 and our registered office and trading address is at Bradstowe House, 35 Middle Wall, Whitstable, Kent, CT5 1JR, United Kingdom. Our VAT number is GB843232154.
These terms and conditions cover items purchased from Margo Selby Limited. By proceeding with a purchase from Margo Selby Limited or via our website, you accept that you are entering into a contract with Margo Selby Limited bound by these terms and conditions below. If you have any queries on these terms and conditions, please contact us prior to your purchase on firstname.lastname@example.org
All products are listed subject to availability. From time to time, a product may have run out of stock in which case we will notify you and offer a full and complete refund, or suggest alternative products. We endeavour to describe our products as accurately as possible. However, please note that due to the woven nature of our fabrics and pattern repeats, your product may vary in appearance to that shown on the website. We can not guarantee that the colours of our products in real life will be as they appear on screen, dependent on how your computer screen shows colour. Our fabrics are designed and constructed in such a way that when rolled and transported, may lead to the appearance of bowing. This can be addressed with gentle manipulation and stretching of the fabric prior to use.
- Order contract and Delivery
Margo Selby Limited reserves the right to decline an order for any reason, including where a product has been mis-published in its description, price or specification. Order acceptance and the completion of the contract between you and Margo Selby Limited will take place on the dispatch of the products ordered by you, unless we have notified you that we do not accept your order or you have cancelled it (please see our returns policy here).
If there are any problems with your order, you will be contacted by a member of our team. Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us. Unfortunately, we cannot arrange for deliveries to be left with a neighbour or similar requests, or provide a specified time of delivery. All deliveries must be signed for at the delivery address you provide to us at the time of your order.
- Order Cancellation and Returns Policy
Please see our returns policy here with regards to returning different items. We cannot be responsible for any items sent back to us that do not arrive. If you wish to cancel your order prior to dispatch, please contact us on email@example.com at the earliest opportunity to discuss this.
- Prices and Payments
Please note that all our prices include VAT where applicable.
If your card issuer does not authorise your card payment, we will contact you, but your order will not be processed until a full and authorised payment has been received. Please note that you, as the customer, are responsible for any taxes or duties (such as import duties) payable on your order.
- Intellectual Property
In purchasing from Margo Selby Limited, you acknowledge that all copyright, trade marks, and other intellectual property rights in and relating to the Margo Selby website and Margo Selby products are owned by, or exclusively licensed to, us. Please do not copy, distribute, show in public or create any derivative work from the Margo Selby website, or any Margo Selby product unless properly authorised by Margo Selby Limited to do so.